How long will my order take to arrive?

To serve you better and get the best prices, your order may be shipped from one of our International suppliers. Therefore please allow 14-36 business days for your parcel/s to arrive.

Can I track my order?

Yes, if you need to track your order, contact us at contact.fitb@gmail.com and we will send you a tracking number.

What if I want to return an item?

If you are not happy with an item and the item is not faulty, you must return it to us in its original condition (the condition in which it was sold) and original packaging no later than 14 business days from the day the item was received by you. You will be responsible for the cost of returning the goods to us and we will issue you with a full refund of the purchase price within 7 days of receiving the returned goods. Refunds are issued via the payment method that was used to purchase the goods.

Prior to returning the item, please contact us at contact.fitb@gmail.com and we will guide you through our simple returns process.

How can I get in touch if I have a problem with my order?

Please contact us at contact.fitb@gmail.com for any problem with your order.